Shipping & Delivery Policy
MIZ – Mohammed Ibrahim Al-Zubaidi Group is committed to delivering your orders as quickly, safely, and efficiently as possible. We kindly request all customers to provide a complete and accurate delivery address along with a valid contact number to avoid any delivery delays.
Domestic Shipping
Orders are typically delivered within 1–6 working days, depending on the destination.
Delivery timelines may vary based on product availability, location, and courier schedules.
Large items and home appliances may require 2–6 working days for delivery due to special handling requirements.
Shipping & Delivery for Large Appliances
Some regions may not support doorstep delivery for large appliances.
In such cases, customers may be required to collect their shipment directly from the courier’s local branch.
MIZ – Mohammed Ibrahim Al-Zubaidi Group shall not be held responsible if a customer fails to collect the shipment within the legally permitted timeframe provided by the courier.
Any costs related to re-shipping, storage, or return due to non-collection will be borne by the customer.
Customer Responsibilities
Customers are responsible for ensuring that all shipping details are accurate at the time of order placement.
We are not liable for delivery issues caused by incorrect or incomplete address details.
Once an order is dispatched, customers will receive a tracking number and are responsible for monitoring the shipment directly with the courier company.
Liability Disclaimer
Our responsibility is limited to dispatching the order and providing the tracking details.
MIZ – Mohammed Ibrahim Al-Zubaidi Group is not responsible for delays caused by courier services, customs authorities, weather conditions, or force majeure events.
Policy Updates
This Shipping & Delivery Policy may be updated periodically to meet operational, legal, or logistical requirements. Customers are encouraged to review this section regularly.
Any changes will be effective immediately upon posti
