Exchange Policy
At Miz Home, your satisfaction matters to us. We always aim to provide clear and friendly guidelines to make your shopping experience smooth and worry-free.
Returns
We do not offer returns. All purchases made through our website are considered final.
Exchanges
We are happy to offer product exchanges under the following simple conditions:
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The product must be unused and unopened
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The product must be in its original packaging and in perfect condition
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An exchange request must be submitted within the timeframe specified by the company
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All products are subject to inspection by the Miz Home team before approval
Once inspected, we will inform you of the exchange status. Approval of the exchange remains at the discretion of the company.
Pricing & Costs
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Products may be exchanged for an item of equal value
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Products may also be exchanged for an item of higher value, with the price difference paid by the customer
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Exchanges for items of lower value are not permitted, and no refunds will be issued
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The customer is responsible for all delivery charges, including returning the item to our warehouse and shipping the replacement item
Important Notes
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Opened or used products are not eligible for exchange
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Products damaged due to misuse or improper handling are not eligible
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Completing a purchase on our website indicates acceptance of this exchange policy
We’re Always Here to Help
If you have any questions or need assistance, please contact us:
Support
Business Address: Industrial Area 11, Sharjah, United Arab Emirates
Email: info@mizhome.ae
Phone: +971 50 218 9663
Business Hours:
Monday – Friday: 09:00 AM – 07:00 PM (GST)
Saturday – Sunday: Closed
(GMT+04:00) Gulf Standard Time (Dubai)




