Shipping Policy
Who We Are
MIZ SHOP FITTINGS L.L.C. (“we,” “us,” or “our”) operates the website https://mizhome.ae/ (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
- Standard Shipping: We offer flat shipping in the UAE at 10.00
Shipping Range
- Delivery Area: We currently ship within the United Arab Emirates.
- Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
- Processing Time: 1-3 business days (Mon – Fri).
- Transit time: 4-5 business days (Mon – Fri)
- Cut-off Time: Orders placed before 04:00 pm (GST) Dubai will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
- Estimated Delivery: Orders arrive within (Processing + Transit time) 4-8 business days.
Shipping Process
- Courier Services: We use reliable carriers such as DHL and FedEx for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
- Returns Policy: For detailed return instructions, please refer to our Returns Policy.
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
